Please read the following carefully as it contains terms and conditions that are part of your agreement with Bellary Nature in the event that you proceed with a purchase of any products listed on our website www.bellarynature.com (referred as ‘the Site’). The use of the Site is governed by these Terms and Conditions (“T&Cs”) set out herein and by proceeding with a purchase using the Site, you shall be deemed to accept these terms and conditions. 

1. We are Bellary Enterprise, duly registered in Brunei Darussalam and trading under brand Bellary Nature and site www.bellarynature.com and its duly approved subsidiaries, associates and officers unless otherwise stated.

2. These Terms and Conditions govern the supply by us of any Product ordered by you on the Site. By agreeing to order a Product, you agree to be legally bound by these Terms and Conditions (‘T&Cs”).

3. These T&Cs are our copyrighted intellectual property. Use by third parties for the commercial purposes of offering goods and/or services is not permitted, unless otherwise permitted in expressed writing. Infringements may be subject to legal action.

4. These T&Cs shall apply to all Orders or Contracts made or to be made by us for the sale and supply of Products. When you submit an Order to us, give any delivery instruction or accept delivery of the Products, this shall in any event constitute your unqualified acceptance of these T&Cs. Nothing in these T&Cs affects your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).

5. These T&Cs shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.

6. No other terms or changes to the T&Cs shall be binding unless agreed in writing signed by us.

7. When making an Order, you must follow the instructions on the Site on how to place your order and for making changes to your Order before submission to the Site.

8. Irrespective of any previous price you have seen, once you select a product you wish to order, you will be shown on the Site the charges you must pay and any applicable delivery charges. Unless otherwise stipulated on the Site, all charges are in the currency then in force in Brunei. Brunei Dollar is at par with Singapore Dollar.

9. All sales are final. All items are solely first come first serve basis. Your Order remains valid as an offer until we issue our Confirmation of Order. We shall not be obliged to supply to you until we have accepted your Order.

10.We may in our discretion refuse to accept an Order from you for any reasons, including unavailability of supplies or we may opt to offer you an alternative Product.

11. You shall pay for the Product in full at time of ordering by supplying us with your credit card details from a financial institution acceptable to us, which we require in order to process your Order. Alternatively, you may pay by any methods that we have mentioned acceptable to us; but in any event, we shall not be bound to supply before we have received cleared funds in full.

12. You undertake that all details you provide to us are correct, that you have rights over the credit card, or account or other payment method(s) and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.

13. Before delivery, we may make minor adjustments to ingredients, colour, weights, measurements, formulations and other features to the extent that they are reasonable.

14. We aim to deliver the Product to you at the place of delivery requested by you in your Order undamaged and in the correct quantity.

15. We aim to deliver within the time indicated by us at the time of your Order but we cannot promise or guarantee any firm delivery date when you will receive your Order.

16. We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising from late delivery.

17. Products colours may differ mainly due to colour calibration of individual’s computer and it might appear brighter/darker in reality due to strong studio lighting used.

18. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future correspondance and communication you might have with us.

19. Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

20. We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges, if available.

21. All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

22. You must take care when opening the Product so as not to damage it, particularly when using any sharp instruments.

23. You shall ensure that you are ready for safe receipt of the Product without undue delay and at any time reasonably specified by us.

24. If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact [email protected] immediately. However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions.

25. If you wish to cancel your order, please contact our Customer Service Team via email. Once an order has been dispatched, it cannot be cancelled and the item must instead be returned, at the buyer’s responsibility and cost, to the company according to guidelines provided by our Customer Care.

26. Custom orders or advanced/pre-ordered items can only be returned if they are damaged. Items except aforementioned can be returned if they have not been opened, used, altered or seal-tampered. Please double check that the items do not fall into this list of non-refundable brands/items. All items must be returned in their original packaging.

27. If we or you have cancelled your Order, we will promptly refund any payment already made by you or your credit card company to us for the order of the Product.

28. We may cancel a Contract if the Product is not available for any reason. We will notify you if this is the case and return any payment that you have made.

29. We will usually refund any money received from you using the same method originally used by you to pay for the Product.

30. You may use any legitimate promotional codes and/or gift vouchers as payment for Products on the Site.

31. We may email gift and promotional vouchers/codes to you. We accept no liability for errors in the email address of the voucher recipient.

32. If you have a legitimate gift or promotional code/voucher, it can be used by someone other than you and you can assign your rights to use that voucher.

33. In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with a purchase or redemption of gift voucher/promotional code on the Site, we are entitled to close your Account or cease any existing and future contracts with you.

34. Promotional vouchers/codes can only be redeemed on the Site.

35. Promotional vouchers/codes are valid for the specified period stated on them only, can only be redeemed once and cannot be used in conjunction with other promotional vouchers/codes. Specific products may be excluded from voucher/codes promotions, subject to promotions Terms and Conditions.

36. If the credit of a promotional voucher/code is insufficient for the Order you wish to make, you may make up the difference through payment. Any shortfall will not be reimbursed in Cash or the like.

37. We place great value on our customer satisfaction. You may contact us at any time with regards to complaints, customer service and care, ordering, or any relevant inquiries. We will attempt to address your concerns as soon as reasonably possible.

38. In the event of a complaint, it will help us if you can describe the object of your complaint as accurately as possible and, where applicable, send us copies of your Order.

39. Please see our Privacy Policy, which forms part of these T&Cs.

40. We shall not be liable to you for any breach, hindrance or delay in the performance of an Order attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation (“Event of Force Majeure”), regardless of whether the circumstances in question could have been foreseen.

41. When we are prevented from fully meeting our obligations to you by reason of an Event of Force Majeure, we may decide at our absolute discretion which Orders we will perform and to what extent.

42. We reserve the right to amend these T&Cs at any time. All amendments to these T&Cs will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new T&Cs.

43. The Bellary Nature names and logos and all related names, design marks and slogans are our trademarks or service marks.  We are the owner or the licensee of all intellectual property rights on the Site, and in the materials published on it. Those works are protected by copyright laws and all such rights are reserved.

44. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You must not use any part of the materials on the Website for commercial purposes without obtaining a license to do so from us.

45. If you print off, copy or download any part of the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

46. We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

47. Contracts for the supply of products formed through the Website or as a result of visits made by you are governed by our T&Cs.